Revizto Privacy/Data Protection Policy

  1. Introduction
    1. Revizto, SA., a Swiss company (“Revizto”) is committed to safeguarding the privacy of our visitors and customers.
    2. This policy applies where we are acting as a data controller regarding the personal data of our visitors and customers of our Products or other products we offer (the “Products”); in other words, where we determine the purposes and means of the processing of that personal data.
    3. By using our website and Products agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
    4. Our website incorporates privacy controls which affect how we will process your personal data.
    5. In this policy, “we”, “us” and “our” refer to Revizto.
  2. Reserved
  3. How we use your personal data
    1. In this Section 3 we have set out:
      (a)    the general categories of personal data that we may process;
      (b)    in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
      (c)    the purposes for which we may process personal data;
      (d)    and the legal bases of the processing.
    2. We may process data about your use of our website and Products (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and improvements of our Products. The main usage of your personal data, i.e. email, first name and last name, is used for identifying a user and allowing he/she to log in to the Product’s portals and use its features throughout the product and its workspace.
    3. We may process your account data (“account data“). The account data includes your name and email address. The account data is used to be processed for the purposes of log in to our website and our Products, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our Products and business and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    4. We process your information included in your personal profile on our website or throughout our Products (“profile data“). The profile data includes your name and email address. The profile data is being processed for the purposes of enabling you to properly use the Products. In our Products you are using issue tracker, dashboard for monitoring issue reports, as well as user identification and user invites to your projects, and for all those features we use as your identity your name and email address. The legal basis for this processing is our legitimate interests, namely the proper administration of the website and the Products with your experience in it and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    5. We may process your personal data that is provided in the course of the use of our services (“service data“). The service data may include your name and email address. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    6. We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, and informing for upcoming updates to the software. The legal basis for this processing is consent.
    7. We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
    8. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
    9. In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
    10. Please do not supply any other person’s personal data to us, unless we prompt you to do so.
  4. Providing your personal data to others
    1. We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
    2. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
    3. Financial transactions relating to our website and services may be handled by third-party payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
    4. In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
  5. International transfers of your personal data
    1. In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
    2. We and our other group companies have offices and facilities in more than one country. The European Commission has made an “adequacy decision” regarding the data protection laws of each of these countries. Transfers to these countries will be protected by appropriate safeguards.
    3. The hosting facilities for our website and servers are situated in the USA (Virginia), Canada (Montreal), Ireland (Dublin), UK (London), Singapore (Singapore), Australia (Sydney), Brazil (San Paolo), Japan (Tokyo), United Arab Emirates (Dubai). Transfers to all servers situated in these countries will be protected by appropriate safeguards. We have a separate cloud environment (Alibaba Cloud) for China(Shanghai), Kingdom Saudi Arabia (Riyadh).
    4. All the project info/data and models of the projects itself stays one on each server where user is assigned the Products licence. Only the user data, i.e. email, first name and last name is copied in all the servers in regions above, as when any user from one location shares a project with another user in another location, both servers recognize the users and to do that emails and first name with last name is copied in all our server globally
    5. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
  6. Retaining and deleting personal data
    1. This Section 6 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
    2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    3. We will retain your personal data as follows:
      (a)    your name and e-mail will be retained for a minimum period of three years following the termination of any agreement between us and yourself for our services.
    4. In some cases, it is not possible for us to specify the periods in advance for which your personal data will be retained.
    5. Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
  7. Amendments
    1. We may update this policy occasionally by publishing a new version on our website.
    2. You should check this page occasionally to ensure you are happy with any changes to this policy.
    3. We may notify you of changes to this policy by email and by posting on our website.
  8. Your rights
    1. In this Section 8, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
    2. Your principal rights under data protection law are:
      (a)    the right to access;
      (b)    the right to rectification;
      (c)    the right to erasure;
      (d)    the right to restrict processing;
      (e)    the right to object to processing;
      (f)     the right to data portability;
      (g)    the right to complain to a supervisory authority; and
      (h)    the right to withdraw consent.
    3. You have the right to confirmation whether we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned, and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
    4. You have the right to have any inaccurate personal data about you rectified and, considering the purposes of the processing, to have any incomplete personal data about you completed.
    5. In some circumstances, you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
    6. In some circumstances, you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful, but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
    7. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for the performance of a task carried out in the public interest or in the exercise of any official authority vested in us, or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
    8. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
    9. To the extent that the legal basis for our processing of your personal data is:
      (a)    consent; or
      (b)    that the processing is necessary for the performance of a contract to which you are party or to take steps at your request before entering into a contract,
      and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
    10. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
    11. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
    12. You may exercise any of your rights in relation to your personal data by written notice to us, in addition to the other methods specified in this Section 8.
  9. About cookies
    1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session when the web browser is closed.
    3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  10. Cookies that we use
    1. We use cookies for the following purposes:
      (a)    authentication – we use cookies to identify you when you visit our website and login to Revizto as well as while navigating our website;
      (b)    cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
  11. Cookies used by our service providers
    1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
    2. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about websites using cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/
  12. Managing cookies
    1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:
      (a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);
      (b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
      (c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);
      (d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
      (e)    https://support.apple.com/kb/PH21411 (Safari); and
      (f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
    2. Blocking all cookies will have a negative impact upon the usability of many websites.
    3. If you block cookies, you will not be able to use all the features on our website.
  13. Our details
    1. This website and Products are owned and operated by Revizto, SA
    2. We are registered in Switzerland, and our registered office is at World Trade Center Lausanne, Avenue de Gratta-Paille 2, 1018 Lausanne, Switzerland.
    3. Our principal place of business is at World Trade Center Lausanne, Avenue de Gratta-Paille 2, 1018 Lausanne, Switzerland.
    4. You can contact us:
      (a)    by post, to the postal address given above; or
      (d)    by email, using the email address published on our website from time to time.
  14. Data protection officer
    1. We have a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:
      Revizto SA
      Attn: Data Protection Officer
      World Trade Center, Lausanne
      Avenue de Gratta-Paille 2, 1018 Lausanne, Switzerland
      dataprotectionofficer@revizto.com
Privacy Policy Revizto Privacy and Data Protection Policy 2023-11-28
Revizto
World Trade Center Lausanne Avenue de Gratta-Paille 2 1018 Lausanne, Switzerland
+41 21 588 0125
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